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Frequently asked questions

If you can't find the question you are looking for, contact us or visit our help center.

What is Commented.io?

Commented.io is a web-based platform that allows users to easily add comments and annotations to any web content. It's a collaborative tool designed to enhance online discussions and facilitate feedback on web sites, apps, articles, blogs, and more.

Is there a free trial available?

Yes, we offer a free trial. You can sign up and try out all the features before making a commitment.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.

Is my data secure on Commented.io?

We take data security seriously. Your comments and annotations are stored securely, and we do not share your personal information with third parties. For more details, please review our privacy policy.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. Your account will remain active until the end of the current billing cycle.

Do you offer refunds?

We do not offer refunds for subscription fees. However, you can cancel your subscription at any time to avoid future charges.

How secure is my payment information?

We take security very seriously and use industry-standard encryption to protect your payment information. Your data is safe with us.

Can't decide?

Let's have a 15 minutes call and answer your questions about Commented.

How our customers benefiting from Commented?

"We have a remote time of designers, developers and coders. Giving feedback is always challenging and cumbersome and eats into so much time. With Commented and it's Slack integration, it just cuts out all the noise making commenting and collaboration seamless. We've seen at least 70% reduction in time spent on this exercise with projects so far."

Vasim M. , Creative Director